These Buyer Terms (“Terms”) set out the rights and obligations of individuals or entities (“Buyers”, “you”) purchasing goods or services through this website. By making a purchase, you agree to be bound by these Terms and applicable Australian laws, including the Australian Consumer Law (ACL).
1. Purchasing Process
All orders placed through the website are subject to acceptance and availability. By submitting an order, you make an offer to purchase selected items. We reserve the right to accept or reject orders at our sole discretion.
You must provide accurate and complete information when placing an order, including billing, delivery, and contact details.
2. Pricing and Payment
All prices are displayed in Australian Dollars (AUD) and include Goods and Services Tax (GST) unless stated otherwise. Prices are subject to change without notice but will not affect confirmed orders.
Payment must be made using approved methods at the time of checkout. Orders are not confirmed until full payment is received.
3. Delivery
Delivery times and costs are provided at checkout. While reasonable efforts are made to meet estimated delivery timeframes, we are not responsible for delays outside our control.
Risk in the goods passes to the buyer upon delivery. Title passes once payment is received in full.
4. Returns and Refunds
Buyers are entitled to remedies under the Australian Consumer Law. This includes the right to a refund, replacement, or repair if goods are faulty, not as described, or unfit for purpose.
Change-of-mind returns may be accepted at our discretion and must comply with any stated return policy.
To initiate a return, please contact customer support with your order details and reason for return.
5. Digital Goods and Services
Where applicable, digital goods or services will be provided via email, account access, or download link. You are responsible for ensuring compatibility with your device or system. Refunds may not be available for digital products once delivery has occurred, unless required by law.
6. Buyer Responsibilities
By making a purchase, you agree:
- To comply with all local laws regarding the receipt and use of goods
- Not to resell goods purchased unless explicitly permitted
- To use goods only for lawful purposes
7. Limitation of Liability
To the maximum extent permitted by law, liability for loss or damage arising from a purchase is limited to the remedies provided under the ACL. We are not liable for any indirect or consequential loss.
8. Privacy
Personal information provided during the purchase process is handled in accordance with the Privacy Policy and Cookie Preferences.
9. Changes to Terms
These Buyer Terms may be updated from time to time. Any changes will apply to purchases made after the updated Terms are published.
10. Governing Law
These Terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the relevant Australian courts.